Contact Us

Customer Service Phone Number:
(866) 764-6053

Customer Service Email:

Our Customer Service office hours are from 10:00 a.m. to 6:00 p.m. EST Monday – Friday. If you are calling us when our office is closed, please leave a detailed voice mail message and one of our Customer Service Representatives will be back in touch with you within 1 business day.

Corporate Mailing Address:

Castle Club Rewards, LLC
DBA, & Home Value Shop
350 Fifth Avenue
59th Floor
New York, NY 10118

If you have any questions, concerns and/or to simply learn more about and our Home Value Shop Membership program, please feel free to contact us at anytime. If you are already a member and wish to cancel your membership, you can cancel your Home Value Membership at any time by simply contacting Customer Service at (866) 764-6053 and/or and we will be more than happy to assist you. Thank you.